FAQ, Frequently Asked Questions | Tourism, Travelling - Useful Information for Tourists, Travelers in Uzbekistan

Main Questions

Where is Uzbekistan located?

Uzbekistan is located in the heart of Central Asia, which gives the country a warm and cloudless climate throughout the year. On the territory of the Republic you can find many unique natural and architectural objects.

What is your national cuisine?

The national cuisine of Uzbekistan is meat! For thousands of years, local chefs have kept and improved recipes that originated in the territory of our Republic. Hundreds of different dishes are prepared here, but pilaf is considered the culmination of the entire gastronomic extravaganza. On December 1, 2016, it was inscribed on the UNESCO Intangible Cultural Heritage of Humanity. Learn more about Uzbek cuisine. (ссылка на кухню Узбекистана)

How can we translate the word “Uzbekistan”?

The Republic of Uzbekistan was "born" on September 30, 1991. This word was formed by combining the words "Uzbek", meaning "free man" and "Stan" translated as "country".

Are there the world-famous Uzbeks?

Among those born in Uzbekistan there were many famous people! Abu Ali ibn Sino, known worldwide as Avicenna, was a great physician, philosopher, musician and poet. Amir Temur, or as he was also called - Tamerlan, was one of the greatest rulers of Central Asia. He was a direct relative of Genghis Khan. Thanks to his intelligence and skills, he was able to unite under his banner almost the whole of Central Asia up to China.

How do celebrate the new year in Uzbekistan?

It so happened historically that in Uzbekistan they celebrate New Year 2 times per year. The first is globally accepted on January 1. At this time, the country is covered in a wave of fun! People relax, congratulate each other, and of course, gives gifts too friends! The second new year is celebrated on March 21 and is called Navruz. This day was not chosen by our ancestors by chance. On March 21, day, in time, is equal to night, which indicates the entry of earth into a new solar cycle.

Are there any beaches in Uzbekistan?

Since Uzbekistan is located in Central Asia, it does not have direct access to the ocean, but there are several wonderful water bodies in the country, both artificial and natural. These include the Charvak reservoir, Aydarkul Lake, Jade Lakes and etc.

What is the most visited place in Uzbekistan?

The most famous place in Uzbekistan is Registan Square, which is located in the Samarkand city. This place is famous for the fact that on its territory there are 3 majestic madrassas - Sherdor, Tilla-Kari and Ulugbek, built in the period from 1420 to 1660.

What is the biggest holiday celebrated in Uzbekistan?

The biggest holiday in Uzbekistan is Navruz. This holiday appeared in Khorasan, more than 3 thousand years ago, and the date for it was not chosen by chance. On this day, March 21, day is equal to night, which symbolizes the beginning of a new astronomical year. Preparation for the holiday is full of ancient rituals and ceremonies, and the most delicious of them is sumalak! All relatives usually gather for this dish and during the night before the holiday women sit around a huge cauldron, have fun, sing songs and take turns interfering with this ritual dish of wheat germ. In the morning, it is customary to share with all friends and relatives this unique in taste and very satisfying dish. They say that before you start eating sumalak, you need to make a wish and it will certainly come true!

Passport

What is the validity period of a passport / passport for traveling to Uzbekistan?

The validity of the passport should not be less than the estimated time spent in the country. Diplomatic passports, certificates of belonging to the crew of an aircraft or a certificate of a sailor are equated to this document - if these identifiers are available, a passport is not needed.

Is it possible to go to Uzbekistan if the validity of the passport expires in a month?

Your passport must be valid for your visa and must not expire less than 90 days before the end of your visa.

Passport lost or stolen during the trip. What to do?

Don’t worry, the situation is not uncommon, and you are not the only one. In this case, you need to calm down and contact the guide or at the hotel reception to help you contact your country's diplomatic mission in Uzbekistan. You will be asked to provide a photocopy of your passport and photograph. After that, you will be given temporary documents for returning to your homeland. Upon arrival, you urgently need to contact the police with a statement about the loss of your passport.

Visa

How to get a visa to Uzbekistan?

You think how to get a visa to Uzbekistan? All that is required of you is access to the Internet and your passport. Visit the website e-visa.gov.uz, here you can apply for an electronic tourist visa to Uzbekistan. And if you are on the list of 86 countries with which Uzbekistan has visa-free relations, calmly buy tickets, pack your bags and Welcome to Uzbekistan!

There is a visa-free regime for the country. How many days can we stay in Uzbekistan?

We must decide which country you are traveling from, there are countries with which we have unlimited visa-free relations (some CIS countries), there are countries with which we can stay up to 30 days, up to 60 days and up to 7 days. A complete list of countries with which we have issued visa-free relations can be found at https://mfa.uz/en/consular/visa/

I applied through e-visa, but did not receive confirmation, what should I do?

You can contact us. We will contact the developers of e-visa and find out about the current status and the problem that has arisen with your application for an electronic visa.

Flight

How to get information about the type of aircraft, the selected flight to Uzbekistan?

The type of aircraft indicated in the schedule and which you were informed about when buying a ticket can be changed for technical or commercial reasons. To find out the type of aircraft on a flight, you need to contact the airport employee registering for the flight.

How and where can I get an information about flights, purchase and booking conditions?

You can find out information on availability, timetables and fares on uzairways.com, or by contacting the Uzbekistan Airways representative office or the nearest airline ticket office.

What time should I arrive at the airport on the day of departure from Uzbekistan?

Registration of all flights to Uzbekistan and their departing countries is carried out 3 hours before departure. And if you checked in for a flight, but still strolling through the free zone, your names will be announced on the speakerphone for an early boarding flight.

Registration for temporary residence in Uzbekistan

I have already registered online, do I need to register again at a hotel, police or another place?

Now tourists can register on their own and are not required to stay in hotels and register in the internal affairs departments. You can do this in 3 simple ways: 1. You can register a guest at home using the special E-mehmon online guest registration system. Download the mobile application and first register in the system yourself. 2. Using the Internet site “e-mehmon.uz”. We go to the site and choose what type of person you are (physical or legal), and then everything is exactly the same as in the mobile application. Enter the data and pay the tourist tax. Registration is completed. 3. The third method is intended for independent tourists who travel on their own transport or on foot, spend the night in a vehicle or in tents. They must register themselves in the e-mehmon system with the help of personnel and technical means of any accommodation facility (these include hotels, private and guest houses, medical institutions, recreation areas, motels, boarding houses and other places where temporary housing services are provided). At the same time, tourist pays tourist tax to the accommodation facility. It is important for independent tourists to know that the staff of hotels, hotels, camp sites, recreation areas, etc. is obliged to register if they are contacted.

I want to visit several cities of Uzbekistan once within 30 days, do I need to register at the place of stop or is it enough to register once?

Each visiting tourist to Uzbekistan only needs to register once in the e-mehmon system and travel to all cities of Uzbekistan.

Traveling with children

I am traveling with a child, what documents may I need at check-in?

You need to take with you: the original birth certificate of the child, regardless of whether the child is traveling with one of the parents or with both (this requirement is not specified anywhere in the legislation, but at the border they most often ask him to show). Also, if the child leaves accompanied by one of the parents, you need a notarized consent to leave the second parent. If the child leaves accompanied by third parties (grandparents, brothers, sisters, aunts, uncles), a notarized consent to leave both parents must be made.

What are the rules for transporting children?

Transportation of children whose age does not exceed 7 days is not recommended. A child ticket is subject to the same free baggage and carry-on baggage allowance as an adult ticket. Children under 12 years old are transported only accompanied by their parents or proxy. An air ticket or boarding pass is issued for a child under 2 years old. Passengers with children can bring toys, food and a portable cradle, not exceeding 5 kg, to the cabin.

Traveling in Uzbekistan

What documents are needed to travel around Uzbekistan in my own / rented car?

In Uzbekistan, you need to have a driver’s license, technical passport, insurance policy with you on the road. If you do not own a car, you need a power of attorney certified by a notary. If the machine is registered for a legal entity, then you need a power of attorney written on letterhead signed by the director with a seal. A first aid kit, fire extinguisher, warning triangle and reflective vest are also needed.

Communication

Can foreign citizens become subscribers of a mobile operator in Uzbekistan? Where and at what time can I connect?

If you have a temporary registration and registration for residence in Uzbekistan, you can become subscribers of any of the mobile companies operating in Uzbekistan. You can connect to cellular communications and the Internet directly upon arrival at the tourist information centers at the country's airports or at any office for servicing cellular communications.

Insurance

What is insurance for? How can a tourist use it in Uzbekistan?

A health insurance policy is required to be included in any tour package. In the event of a situation when you need medical assistance during the trip, you should call the Call Center indicated in the policy, give your details, and state the reason for the appeal and location. A doctor will arrive at your hotel room. If necessary, you will be delivered to the clinic. Medicines in the pharmacy are purchased by prescription on their own. It is important to know that when practicing extreme sports, you need additional insurance. For example, extreme types of recreation include: climbing, a jet ski, skiing or diving, etc.

Accommodation

How to register in hotels of Uzbekistan?

You can register in the accommodation facilities prior to arrival online through a tour operator or upon arrival at the hotel itself. If you are an independent tourist, then when you apply, the administration of any accommodation facility is required to register you. You only need a passport with a visa and payment of tourist tax.

How to book a hotel in Uzbekistan?

If you want to book a hotel in Uzbekistan, visit the search sites booking.com, tripadvisor.com or the search engine for hotel reservation mybooking.uz. Here you will find a complete list of modern accommodation facilities from luxury hotels to family guest houses and even yurt camps.

What time of day can I check into a hotel in Uzbekistan?

Unified standards of check-in and check-point from the hotel have been adopted all over the world: check-out is before 12:00, and check-out is after 14:00. Simply put, you must leave the room on the day of your departure before 12:00, and you can enter the room after 14:00. A gap of 2 hours is needed in order to prepare a room for the next client. And if you arrived at the hotel before 14:00, but there are no available rooms, do not panic, the hotel will provide you with a room anyway. In this case, you can leave your luggage in the hotel's storage room and go to explore the local surroundings, or you can comfortably sit in the hotel lobby and wait for check-in. Remember that a hotel never provides lower class rooms, even during peak season. Customer interests are always a priority. What to do if your departure is scheduled for 17:00, and you must leave the room at 12:00? In this case, you can also leave your luggage in the storage room and spend the last hours sightseeing. If this arrangement does not suit you, and you want to spend the last hours before departure in your room, then you can use the “late checkout” service (delayed checkout). This service preserves the right of the tourist to stay in the room until his departure at the airport.

Buying tickets

How can I buy plane tickets online?

Tickets for the plane can be bought through the Uzbekistan Airways website, following the following link https://book.uzairways.com/en/?806

How online can I buy train tickets?

Tickets for the train you are interested in in Uzbekistan can be purchased through the unified payment system E-ticket by clicking on the following link https://e-ticket.railway.uz/lang-en/index.html

How can I buy intercity bus tickets online?

Tickets for international and intercity bus services can be purchased through the avtoticket.uz system